Technical Analyst

ION Group, , Noida
This role has been filled
The Role :

In the role of a Technical Analyst you will Build, Implement and Support ION Products for our customers including Tier 1 banks and Fortune 100 global corporations. You will be part of the team that:
·       Evaluates client issues and provides effecting and impactful solutions
·       Deploys ION products and takes the client live on their projects
·       Produces usage analytics to determine client needs and recommends optimum solutions

Key Responsibilities:

  • Build innovative products and solutions that:-
  • Reduce business process complexity
  • Increase organizational efficiency through automation
  • Liberate people from performing repetitive manual tasks.
  • Help ION’s clients gain a competitive advantage by using our products
  • Resolve complex business issues and communicate effectively to Internal teams and ION clients.
  • Automate complex business processes and make a positive impact to client businesses
  • Own client relationships through excellent, timely, and efficient solutions & service

Required Skills, Qualifications and Experience:

  • Deep knowledge in financial domain knowledge to build world class products
  • Strong focus on continuous learning to become technically and conceptually proficient.
  • Strong relationship with several top tier ION clients, learn about their business and help them automate mission critical business processes
  • Foundational product support and implementation skills while working with subject matter experts
  • Personality traits in an Imaginative and Positive culture:- Passionate, Expressive, Intelligent
  • Expertise in Client Services:- Support, Deployment

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