Studio Traffic Manager (LON) – 7451

Sell and Operate, Full-time, London
The Role

Join a professional, talented, and friendly studio team as Studio Traffic Managers working with our studio leaders, studio administration/operations, designers, business leaders and internal clients.

We are looking for an experienced studio manager to join Impact, our Communications and Marketing Operations in-house agency in London and New York. You will be joining a team that supports the entire business with Brand and Design, Content and Copy, Digital Marketing, Events, Marketing Operations, Press and Media,  Social Media, Video and Animation, and Web and Applications. 

We are growing to be a team of more than 100 staff based in London, New York, Chicago, Dallas, Jakarta, Hong Kong, Singapore, Delhi, Pisa, and Budapest.

Key Responsibilities

Daily management of open tickets, workflow, projects and account handling
Reporting on project status, workloads, and accounts.
Providing timely communication between relevant teams, stakeholders, business leadership, and internal customers.
Managing daily schedules.
Overseeing project resources and assisting with the management of ad hoc requirements and booking requests.
Analysing and reporting on campaign data.
Holding regular production meetings and status updates.
Ensuring the stages of the project are met according to the client and creative brief, budget, resource and deadline deliverables.
Monitoring current traffic processes and inputting ideas on how to improve current practices where required.
Working across multiple projects and ensuring all parties are informed of progress and problems.
Building effective relationships with key departments and clients.
We might ask you to perform other tasks and duties as your role expands.

Required Skills, Qualifications, and Experience

Significant experience working in a creative studio environment, ideally in an agency. Experience working with vendors in the creative and communications industry.
At least three years of experience in a studio administration, operations, or workflow role.
Proven track record in supporting multiple stakeholders and keeping things moving efficiently.
Proven track record of working in a studio managing high-quality brand and design work from concept to production.
Experience and understanding of working with creative and production professionals and processes.
You must have a passion for creativity, design, communications, marketing, and web and digital technologies and delivering results. You will have a creative flair, relish working in a fast-paced environment across time zones and be able to manage multiple project deliverables.
You will have solid people management and communication skills and have strong resourcing skills. 
You have great organisational competencies and be able to manage the creative process from start to finish.


Bi-lingual English and Italian is a plus.
Fundamental Adobe Creative Cloud skills in Acrobat, Illustrator and InDesign are a plus.

About Us

We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. 

Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.

Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.

With 10,000 employees and offices in more than 40 cities around the globe, ION is a rapidly expanding and dynamic group.

At ION, we offer careers that provide many opportunities: To invent. To design. To collaborate. To build. To transform businesses and empower people around the world to do more, faster and better than before. Imagine what you can do and experience. This is where you can do your best work.
Learn more at
ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.

ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

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