Senior Systems Consultant (Endur/Findur) – 5211

Client Services, Full-time, London
The Role:

A Senior technical consultant is responsible for designing, coding, testing and implementing the customer requirements while mentoring other team members.
You'll work with business analysts, clients and team members to design and implement product customizations and interfaces.  

Key Stakeholder Responsibilities:

Present the project’s technical solution to client representatives.
Support client training services.
Consult with client’s technology users to determine technical requirements to be addressed by the Endur/Findur solution.
Provide guidance to Technical Consultants.
Follow ION documentation standards and resolution process flow for all deliverables.
Keep Line Manager and Project Manager(s) informed regarding the status of assigned responsibilities.
Maintain full chargeability on client account(s) as assigned.
On-site consultants may be required to travel to the customer site to work on projects as needed.

Key Systems Responsibilties:

Provide technology & infrastructure design advice to clients.
Participate in requirements analysis and product deployment & configuration at client site.
Provide clients with full range of technical support services for troubleshooting technical & performance issues.
Participate in Upgrade Assessments as well as upgrade projects.
Conduct thorough System Health Assessments for client’s production environment covering presentation, application, database and network layers.
Provide client training services in the product technical architecture, troubleshooting and performance tuning areas.
Gain proficiency in one or more functional and Technical area for the product (interfaces, deployment, performance tuning, database analysis, etc).
Assume hands-on project implementation duties (install, configure, test) in all phases of the implementation, reporting to the Project Manager.

Required Skills, Experience and Qualifications:

Bachelor’s or Master’s degree in Computer Science, Engineering, Finance, Accounting, Economics, or a directly related IT field.
Minimum 5 years direct experience working with Endur/Findur product in designing, configuring, testing, tuning, and debugging in client environments.
Experience in designing, configuring, and troubleshooting installations of enterprise software in client environments.
Strong understanding of relational database concepts.
Excellent interpersonal skills.
Must be self-motivated, independent, resourceful and one who is capable of being objective and giving/taking constructive feedback.
Strong analytical and problem-solving skills.
For on-site consultants, ability to work onsite at client locations as needed.
Ability to work as part of a project team structure.
Advanced networking, distributed networks knowledge
Proficiency in Windows Operating system, and security architecture: server monitoring/tuning
Experience with industry standard performance monitoring tools and ability to do application and database performance tuning.
Familiarity with cloud technologies (Azure and AWS)
Experience with MS SQL Server is required: SQL Server Configurations, SQL Performance settings, SQL scripting, DDL scripting, SQL Tuning
PowerBuilder knowledge is recommended.
IIS proficiency (configuration)
Windows Services knowledge
Data Analysis skills is recommended

About ION

We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.
Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.
Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.
With 10,000 employees and offices in more than 40 cities around the globe, ION is a rapidly expanding and dynamic group.
At ION, we offer careers that provide many opportunities: To invent. To design. To collaborate. To build. To transform businesses and empower people around the world to do more, faster and better than before. Imagine what you can do and experience. This is where you can do your best work.

Learn more at
ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.
ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

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