As a Senior Software Consultant, you will help customers (premier financial institutions) realize their goals through our technology solutions, leading multiple months’ long engagements from business analysis through to deployment, customer adoption, and customizations. This dynamic role combines engagement management, customer management, and hands-on engineering as you manage projects end-to-end either solo or as part of a team. As part of our remarkably high-performing team of collaborative, talented Software Consultants who thrive on the business impact of their work, you will have freedom and self-direction to tackle a wealth of interesting, challenging problems as we push the technological envelope and create transformative value for customers.
Design, develop, and release sophisticated applications for mission-critical, high performance distributed trading systems
Customize ION configurable products to assemble novel solutions that achieve client business objectives, putting yourself on the forefront of our R&D efforts
Be 100% responsible for successful solution launches, including deployment of new releases to production, active adoption by customer users, and smooth hand-offs to client services / support and account management
Perform business analysis through interaction with customer users (traders, developers, quants, technology and business managers), developing expertise in customer workflows, objectives, and how our technology will best deliver value (including developing technical requirements)
Proactively manage customer expectations, convey status, and seek mutually beneficial new opportunities.
Maintain the ION brand and advance our reputation for customer satisfaction, instilling confidence in ION at all levels at the customer
Results-oriented individual with a tremendous ownership mindset who can navigate and problem-solve independently through people, process, and technology challenges; transcends mere customer satisfaction and task completion to deliver true customer success
Dynamic communicator and relationship-builder who instills confidence among multiple, diverse external and internal stakeholders, proactively conveys status and escalates when necessary
Highly curious about both business and technology strategies, processes, and objectives; pushes past a surface-level understanding to gain a granular command of a variety of different ecosystems, translating effectively across business and technical boundaries
Team player who openly shares information, helps others, and is open to new ideas and “going the extra mile” when needed
Required Skills, Experience and Qualifications:
1-3 years in a business-facing, hands-on technical role with demonstrated experience driving requirements gathering, managing projects, interacting with users/customers, and learning new domains, organizations, and technology
Front office capital markets knowledge and/or experience with financial software or trading
Bachelor’s degree or advanced certificate in STEM field or related experience
Familiarity with SQL and databases
Experience with real-time distributed systems and fast-cycle version iterations a plus
We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. More than 40% of the world’s largest companies use our solutions. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.
Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.
Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.
With 10,000 employees and offices in more than 40 cities around the globe, ION is a rapidly expanding and dynamic group.
At ION, we offer careers that provide many opportunities: To invent. To design. To collaborate. To build. To transform businesses and empower people around the world to do more, faster and better than before. Imagine what you can do and experience. This is where you can do your best work.
We also believe that creating the best technology is not enough. We have a deep commitment to providing the best service and support in the industry. We partner with our customers to solve the hardest problems they face and ensure they achieve their goals. We are hands-on and solutions-oriented, and we understand that we succeed only when our customers succeed.
At ION, we are committed to building a thriving, diverse and connected culture where people feel welcomed and are invited to bring their whole, authentic selves to work every day.