Senior Software Consultant – 5386

Client Services, Full-time, Waterloo, ON or Toronto, ON or New York
This role has been filled
The Role:

You will help customers (premier financial institutions) realize their goals through our technology solutions, leading multiple months’ long engagements from business analysis through to deployment, customer adoption, and customizations. This dynamic role combines engagement management, customer management, and hands-on engineering as you manage projects end-to-end either solo or as part of a team. As part of our remarkably high-performing team of collaborative, talented Software Consultants who thrive on the business impact of their work, you will have freedom and self-direction to tackle a wealth of interesting, challenging problems as we push the technological envelope and create transformative value for customers.

Key Responsibilities:

Design, develop, and release sophisticated applications for mission-critical, high performance distributed trading systems
Customize Barracuda FX configurable products to assemble novel solutions that achieve client business objectives, putting yourself on the forefront of our R&D efforts
Be 100% responsible for successful solution launches, including deployment of new releases to production, active adoption by customer users, and smooth hand-offs to client services / support and account management
Perform business analysis through interaction with customer users (traders, developers, quants, technology and business managers), developing expertise in customer workflows, objectives, and how our  technology will best deliver value (including developing technical requirements)
Extend system capabilities though implementing distributed system components in Python, C#, Java, and/or Javascript
Proactively manage customer expectations, convey status, and seek mutually beneficial new opportunities
Maintain the Barracuda FX brand and advance our reputation for customer satisfaction, instilling confidence in Barracuda FX at all levels at the customer

Required skills, experience and qualifications:

Excellent grasp of software engineering principles with 2 or more years programming in at least one of the following languages: Python, C#, Java, or C++ (or a demonstrated history of mastering multiple modern programming languages such as C, Perl, Ruby, and/or Javascript)
1-3 years in a business-facing, hands-on technical role with demonstrated experience driving requirements gathering, managing projects, interacting with users/customers, and learning new domains, organizations, and technology
Front office capital markets knowledge and/or experience with financial software or trading
Bachelor’s degree or advanced certificate in STEM field or related experience

Preferred Skills, Experience and Qualifications:

Familiarity with SQL and databases
Experience with real-time distributed systems and fast-cycle version iterations a plus
Master’s degree

Key Competencies:

Results-oriented individual with a tremendous ownership mindset who can navigate and problem-solve independently through people, process, and technology challenges; transcends mere customer satisfaction and task completion to deliver true customer success
Dynamic communicator and relationship-builder who instills confidence among multiple, diverse external and internal stakeholders, proactively conveys status and escalates when necessary
Highly curious about both business and technology strategies, processes, and objectives; pushes past a surface-level understanding to gain a granular command of a variety of different ecosystems, translating effectively across business and technical boundaries
Team player who openly shares information, helps others, and is open to new ideas and “going the extra mile” when needed

About us:

We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. 
•Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.
•Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.
With over 10,000 employees and offices in more than 40 cities around the globe, ION is a rapidly expanding and dynamic group.
At ION, we offer careers that provide many opportunities: To invent. To design. To collaborate. To build. To transform businesses and empower people around the world to do more, faster and better than before. Imagine what you can do and experience. This is where you can do your best work.

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