Senior Business Consultant – 6096
Your Roles and Responsibilities
- Provide industry and functional advice and troubleshooting in the discovery workshop, design, implementation, testing, and production support of the Product solution for the client’s business needs
- Present the Product solution to client users
- Support the deliverables of the technical consultants by providing business and functional guidance, review, testing, and validation of scripted solutions (reports, plugins, and interfaces)
- Consult with client users to determine business requirements and work processes to be addressed by one or more areas of the Product solution
- Demonstrate deep knowledge in one or more areas of Product configuration and in one or more energy commodities
- Provide guidance to Business Consultants in one or more functional areas of the Product solution
- Assist with professional services best practices as directed by line manager
- Assume hands-on project implementation duties in all phases of the Product implementation, reporting to the Project Manager
- Gather and document business requirements, configuration designs, test plans/results, and any other deliverables required by the project as determined by the Project Manager and Lead Business Consultant
- Keep Line Manager and Project Manager(s) informed regarding the status of assigned responsibilities
- Adhere to implementation best practices in one or more functional areas of the ION solution in all functional design, specifications, custom coding, unit testing, and other deliverables
- Support the deliverables of the technical consultants by providing business and functional guidance, review, testing, and validation of scripted solutions (reports, plugins and interfaces) as directed by project manager
- Follow ION documentation standards and resolution process flow for all deliverables.
- Maintain full chargeability on client account(s) as assigned
Required Skills, Qualifications, and Experience
- Strong client-facing skills
- Good interpersonal skills
- Good written and oral communication skills
- Bachelor’s Degree in Finance, Accounting, Engineering, Economics, or a related IT field or equivalent experience in a related field
- Ability to work as part of a project team structure
- Ability to work onsite at client locations
- Minimum 5 years of direct experience at ION or other Software Company in designing, configuring, and troubleshooting Product installations in client environments of experience
- 5+ years industry experience or consulting experience
- 5+ years systems experience
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