We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. More than 40% of the world’s largest companies use our solutions. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.
Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.
Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.
With 10,000 employees and offices in more than 40 cities around the globe, ION is a rapidly expanding and dynamic group.
At ION, we offer careers that provide many opportunities: To invent. To design. To collaborate. To build. To transform businesses and empower people around the world to do more, faster and better than before. Imagine what you can do and experience. This is where you can do your best work.
About the role
We are looking for an experienced, hands-on, Principal UX Architect to drive the User Experience for a new, next generation professional financial platform.
You are an expert in user-centred design, motivated and enjoy learning new concepts in complex domains. You will apply UCD techniques to understand ION’s customer needs, business goals and technology capabilities to deliver market-leading products which have the highest impact, usability, and success.
Enjoy a hybrid work culture that offers the best of remote flexibility and in-person collaboration.
Your Roles and Responsibilities
•Helping set and drive the User Experience strategy and vision on large complex engagements in line with the Product strategy and business goals
•Being hands-on across the end-to-end user experience design process
•Building strong partnerships and advocating for UX Design across the organisation
•Being the voice of the user in product decisions and being comfortable challenging an “it’s always been done this way” mindset
•Communicating the rationale behind your research and design decisions
•Being central to establishing and evolving our design system, processes and team methodologies
•Collaborating with Product Managers, Data Scientists, Engineers & the rest of the UX team
•Mentoring, guiding and supporting less experienced members of the team
•Helping establish an inclusive, collaborative and creative team culture
Required Skills, Experience and Qualifications
•Experience designing professional financial products with significant scope
•Experience leading other UX team members
•Someone comfortable delivering in a complex stakeholder environment
•10+ years of UX experience
•Preferably have a degree to Master’s level in HCI, Design or a related discipline, otherwise being able to demonstrate deep knowledge of the UX practice
•Expertise in user research and design methods to understand the current and propose the future experience
•Very good level of spoken and written English
•Energy and passion