Human Resources Support Administrator

Sell and Operate, Full-time, London
This role has been filled
The Role:

This is a support role based in the Human Resources (People Operations) department. This role will report into and assist the HR Managers in the delivery of a quality HR services across the business. 

Key Responsibilities

  • Be a point of contact for global HR queries, handling these, and escalating to HR Managers as required
  • Support HR Managers with disciplinary and grievance matters by taking minutes and coordinating meetings.
  • Administration of various benefit schemes, handling sensitive data confidentially and with care, across multiple entities
  • Work closely with our Human Resources Shared Services Team, assisting with background screening queries and maintaining the ticketing system of HR related queries.
  • Assist with the upkeep of electronic and physical employee files and HR systems. 
  • Collating and maintaining HR statistics for monthly reporting and planning
  • Producing ad hoc HR reports from HR systems as required
  • Assist with the administration of payroll changes, working with the wider HR and Finance teams.
  • Assisting HR Managers with ad-hoc projects.

Required skills, experience and qualifications

  • Ability to create and maintain strong working relationships with managers and employees
  • Excellent attention to details in terms of data, systems, process
  • Calmness under pressure and ability to maintain professionalism
  • Excellent attention to details in terms of data, systems, process
  • Keen interest in employment legislations and best practice
  • IT literate with knowledge of Microsoft Word, Excel and PowerPoint
  • A hands-on approach, willing to get involved in all aspects of this broad role

  • Preferred:

  • Experience of working in an HR/administrative function desirable
  • Degree preferred 
About us

We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.
         • Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.
         • Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.

ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe,
Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision.

ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.
ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

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