Senior Technical Consultant (Aspect) – 5247

Client Services, Full-time, London
The Role:

A Senior technical consultant is responsible for designing, coding, testing and implementing the customer requirements while mentoring other team members.
A Senior technical consultant works with business analysts, clients and team members to design and implement product customizations and interfaces. 

Key Responsibilities:

Present the project’s technical solution to client representatives.
Support client training services.
Consult with client’s technology users to determine technical requirements to be addressed by the AspectCTRM solution.
Provide guidance to Technical Consultants.
Follow ION documentation standards and resolution process flow for all deliverables.
Keep Line Manager and Project Manager(s) informed regarding the status of assigned responsibilities.
Maintain full chargeability on client account(s) as assigned.
On-site consultants may be required to travel to the customer site to work on projects as needed.
Understanding and definition of client and end-user requirements
Implementation design and configuration
Design and develop custom solutions using Aspect’s scripting tool
Customer training, consultancy, and education on AspectCTRM
User Acceptance Testing (UAT) support and rollout
System and data configuration
Gap analysis and documentation
Post-implementation support for named clients, including telephone and online support
Build Subject Matter Expertise (SME) in the AspectCTRM solution
Provide customer-facing input to Aspect's Product Management and Marketing groups
Support Functional Testing or UAT of the complex changes

Required Skills, Experience and Qualifications:

Bachelor’s or Master’s degree in Computer Science, Engineering, Finance, Accounting, Economics, or a directly related IT field.
5+ years’ experience in Software Design and Development and/or deployment.
Experience working with at least one object-oriented languages such asC# .NET, Java, Javascript.

Preferred Qualifications:

Experience in the Oil or commodities trading field or working with an ETRM/ or CTRM system.
Experience working with AspectCTRM in designing, coding, configuring, testing, and debugging in client environments.
Experience in Interface design and implementation following standard integration patterns.
Experienced and skilled user of office productivity tools such as Word, Excel, PowerPoint, SharePoint and Project Server.
Excellent interpersonal skills.
Good written and oral communication skills.
Must be self-motivated, independent, resourceful and one who is capable of being objective and giving/taking constructive feedback.
Strong analytical and problem-solving skills.
For on-site consultants, ability to work onsite at client locations as needed.
Ability to deliver with little to no guidance from manager. 
Ability to work as part of a project team structure.
Experience with source control and continuous integration tools (GIT, TFS, Confluence, Bamboo) and issue tracking systems (Jira) is required.
SCRUM/Agile/Waterfall development methodology experience preferred.

About ION

We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.
Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.
Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.
With 10,000 employees and offices in more than 40 cities around the globe, ION is a rapidly expanding and dynamic group.
At ION, we offer careers that provide many opportunities: To invent. To design. To collaborate. To build. To transform businesses and empower people around the world to do more, faster and better than before. Imagine what you can do and experience. This is where you can do your best work.

Learn more at
ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.
ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

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