Equities Implementation Engineer – 5049

Client Services, Full-time, London
The Role:

ION is seeking talented, enthusiastic and productive individuals to join the EMEA Equities Implementation Services  department. This department is responsible for implementing, deploying and maintaining the Fidessa Equities sell-side trading platforms on a managed, Software as a Service (SaaS) basis.  It also provides specialist consultancy services to our On-prem client base. 

As a member of the Implementation Services, Platform Delivery team you would be responsible for the implementation and configuration of the trading platform software.  This includes building new customer systems, performing software upgrades, enabling new functionality and handling customer change and enhancement requests including the delivery of bespoke software solutions via a software delivery cycle.

As the individual develops, client-facing opportunities may become available.  This may include liaising  directly with ION's clients to understand their functional requirements or to work on-site (in an  Investment Bank or Brokerage House in London or in another European country) for a period of time.

This demanding and varied role will offer many technical and professional challenges, with the opportunity to learn about global financial trading markets.

Key Responsibilities:

To build, configure, test and deploy Equities trading platforms
To enable, configure, test and deploy additional or new services and software features.
To analyse, design, develop, configure, test & deploy solutions to specific customer requirements.
Implementing and deploying strategic projects 
To ensure that all client systems/configurations are "fit for purpose" upon delivery.
To maintain a constant service to our existing customer base via the delivery of frequent upgrades and maintenance to ensure compatibility with stock exchanges, regulatory changes and other software vendors, in a dynamic, constantly changing marketplace.    
To provide support before, during and after the roll-out of software changes.
To write and maintain technical documentation relating to the upgrading, maintenance and deployment of ION systems, products and services.
To  attend internal meetings to discuss the progress of assigned tasks / key initiatives.
To attend external meetings with clients, where required.
To liaise with the customer or internal ION teams and provide regular progress updates for their key issues or deliverables. 
To escalate issues to your line manager or project manager as appropriate.

Required Skills, Experience and Qualifications:

Must be able to demonstrate excellent written and verbal communication skills.
Must have knowledge of at least one programming or scripting language.
Although not a pure development role, there is a requirement to be able to understand code, and programming fundamentals and to have an ability to develop software solutions using the software building blocks provided by the Fidessa platform.
Must have a degree in a Computer Science/Engineering or numerate discipline of grade 2:1 or above (or regional equivalent) or relevant industrial experience.  
To have experience of Linux or UNIX.
Must be able to demonstrate good attention to detail, be organised and proactive.
Must be able to demonstrate initiative.
Must be able to demonstrate a strong analytical approach to problem solving.
Must be able to work as part of a team, whilst also assuming responsibility for your own work.
Must be able to take ownership of assigned tasks, anticipate potential problems and promptly take pre-emptive actions, if required.  Ensures that all tasks are completed to a very high standard.
Must be eager to learn new skills to enhance capability.

Desirable Skills:

To have knowledge or a demonstrable interest of equity and/or futures and options markets.
To have prior software application implementation/support/testing experience.
To have experience of networking principles
To have experience in issue management
To have knowledge of Java and/or C, C++
To have knowledge relational databases. 

About us:

We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. 
•Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.
•Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.
With over 10,000 employees and offices in more than 40 cities around the globe, ION is a rapidly expanding and dynamic group.
At ION, we offer careers that provide many opportunities: To invent. To design. To collaborate. To build. To transform businesses and empower people around the world to do more, faster and better than before. Imagine what you can do and experience. This is where you can do your best work.
ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.
ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

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