Senior Technical Consultant (Systems) RightAngle – 6969

Client Services, Full-time, Houston, TX
This role has been filled
Role Description
The ION Corporates Technical Services Team is a global group of experienced Functional, Technical and Project Management consulting professionals who collaborate closely with all areas of the organization, and our clients.
Senior Technical RightAngle Consultants, in a Systems capacity, are responsible for deploying, testing and implementing the product while mentoring other team members and working in a team environment with business analysts, technical consultants, and project managers.  This is a customer facing position and travel is required (post pandemic), therefore we are flexible on geographic location in the contiguous United States.

Business/Stakeholder Responsiblities

  • Present the project’s technical solution to client representatives.
  • Support client training services.
  • Consult with client’s technology users to determine technical requirements to be addressed by the ION solution.
  • Provide guidance to Technical Consultants.
  • Follow ION documentation standards and resolution process flow for all deliverables.
  • Keep Line Manager and Project Manager(s) informed regarding the status of assigned responsibilities.
  • Maintain full chargeability on client account(s) as assigned.
  • On-site consultants may be required to travel to the customer site to work on projects as needed (up to 80% post-COVID)

Systems/Technical Responsibilities

  • Provide technology & infrastructure design advice to clients.
  • Participate in requirements analysis and product deployment & configuration at client site.
  • Provide clients with full range of technical support services for troubleshooting technical & performance issues.
  • Participate in Upgrade Assessments as well as upgrade projects.
  • Conduct thorough System Health Assessments for client’s production environment covering presentation, application, database and network layers.
  • Provide client training services in the product technical architecture, troubleshooting and performance tuning areas.
  • Gain proficiency in one or more functional and Technical area for the product (interfaces, deployment, performance tuning, database analysis, etc).
  • Assume hands-on project implementation duties (install, configure, test) in all phases of the implementation, reporting to the Project Manager

Experience, Skills and Qualifications

  • Bachelor’s or Master’s degree in Computer Science, Engineering, Finance, Accounting, Economics, or a directly related IT field
  • 5+ years’ experience in Software Design and Development and/or deployment
  • 5+ years experience directly working with ION RightAngle product in deploying, configuring, implementing, and testing the product.
  • Strong understanding of relational database concepts
  • Advanced networking, distributed networks knowledge
  • Proficiency in Windows Operating system, and security architecture: server monitoring/tuning
  • Experience with industry standard performance monitoring tools and ability to do application and database performance tuning
  • Familiarity with cloud technologies (Azure and AWS)
  • Experience with MS SQL Server is required
  • PowerBuilder knowledge is recommended
  • IIS proficiency (configuration)
  • Windows Services knowledge
  • Ability to work as part of a project team structure, and deliver with little to no guidance from manager
  • Excellent interpersonal skills
  • Good written and oral communication skills
  • Must be self-motivated, independent, resourceful and one who is capable of being objective and giving/taking constructive feedback
  • Strong analytical and problem-solving skills
  • Willing to travel up to 80% of the time, to onsite client locations (post COVID)
About ION Group

We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments.  More than 40% of the world’s largest companies use our solutions. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.
Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.

Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.
With 10,000 employees and offices in more than 40 cities around the globe, ION is a rapidly expanding and dynamic group.
At ION, we offer careers that provide many opportunities: To invent. To design. To collaborate. To build. To transform businesses and empower people around the world to do more, faster and better than before. Imagine what you can do and experience. This is where you can do your best work.

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