Senior Technical Consultant – 7430
Client Services, Full-time, Sophia Antipolis
This role has been filled
The Role:
A Senior technical consultant is responsible for designing, coding, testing and implementing the customer requirements while mentoring other team members.
A Senior technical consultant works with business analysts, clients and team members to design and implement product customizations and interfaces
Key Responsibilities:
Present the project’s technical solution to client representatives.
Support client training services.
Consult with client’s technology users to determine technical requirements to be addressed by the ION solution.
Provide guidance to Technical Consultants.
Follow ION documentation standards and resolution process flow for all deliverables.
Keep Line Manager and Project Manager(s) informed regarding the status of assigned responsibilities.
Maintain full chargeability on client account(s) as assigned.
On-site consultants may be required to travel to the customer site to work on projects as needed.
Development role:
- Provide technology advice, design, analysis, custom code development, and troubleshooting in the discovery workshop, design, configuration, testing, and production support of the ION solution for the client’s business needs.
- Participate in and support the architectural design decisions regarding interfaces between ION Wallstreet Suite solution and other systems, as well as the technical approach for custom scripts and reports, and gain the client’s confidence in the recommended approach.
- Support and adhere to implementation best practices in one or more technical development areas of the ION Wallstreet Suite solution in all technical design, specifications, custom coding, and testing deliverables.
- Assume hands-on project implementation duties (design, coding, testing) in all phases of an ION Wallstreet Suite implementation, reporting to the Project/Account Manager.
- Gather and document technical requirements, code specifications, test plans/results, and any other deliverables required by the project as determined by the Project/Account Manager or Principal Technical Consultant.
- Support client training services in custom development technologies.
Systems role:
- Provide technology & infrastructure design advice to clients.
- Participate in requirements analysis and product deployment & configuration at client site.
- Provide clients with full range of technical support services for troubleshooting technical & performance issues.
- Participate in Upgrade Assessments as well as upgrade projects.
- Conduct thorough System Health Assessments for client’s production environment covering presentation, application, database and network layers.
- Provide client training services in the product technical architecture, troubleshooting and performance tuning areas.
- Gain proficiency in one or more functional and technical area for the product (interfaces, deployment, performance tuning, database analysis, etc.).
- Assume hands-on project implementation duties (install, configure, test) in all phases of the implementation, reporting to the Project Manager.
Required Skills, Experience and Qualifications:
Mandatory Qualifications:
Bachelor’s or Master’s degree in Computer Science, Engineering, Finance, Accounting, Economics, or a directly related IT field.
5+ years’ experience in Software Design and Development and/or deployment.
Experienced directly working with ION Wallstreet Suite product in designing, coding