Key Responsibilities
- Creating a welcoming environment for all our guests to the office
- Management of all incoming telephone calls
- File and Contract Management
- Ownership and coordination of meetings and video conferences including scheduling and catering
- Manage the post and couriers
- Process all deliveries to the office
- Facilities support coordination; kitchen and office supplies, maintenance, cleaning, repairs
- Maintain an updated log of office access
- Provide basic IT support
- Respond to administrative request for meetings or visiting employees
- Financial administration: some expenses reconciliation
- Travel assistance in line with company policy
- Document management
- Coffee and lunch requests for some senior members of staff
- Undertake ad-hoc / additional tasks as dictated by the business
Required Skills
- Strong understanding and working knowledge of the Microsoft Suite
- Ability to work with diverse technology
- Excellent time management and organization skills.
- Exceptional communication skills
- Desire to deliver the highest quality reception service
- Anticipating problems/requests and having options available to resolve them
- Capable of assessing problems and reacting calmly to resolve them / escalating appropriately
- Excellent phone manner; polite and professional always.
- Minimum experience of 12 months working in a customer facing/ receptionist type role is required. Exposure within a corporate environment would be beneficial.
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