Production Database Administrator – Oracle / MSSQL – 7018

Client Services, Full-time, London
This role has been filled
The role
This is a high-profile role for a database administrator to join a Managed Service (MS) provider within a major software house. The right candidate will be a member of the growing Cloud Ops Team with key responsibilities in service engagement with our managed / cloud hosted clients.
The ideal candidate must be conversant with operational Unix commands and procedures around the management of a secure data network. ION hosts and manages a range of clients, fully managed by Cloud Ops in ION owned data centres, as well as expanding cloud-based solutions hosted by third parties such as Amazon AWS and Microsoft Azure.
We are looking for bright, articulate candidates with strong drive and capability to learn and expand their current knowledge. Working as a team covering up to 24x7 hours the candidates must exhibit a high degree of professionalism including the ability to escalate when needed, a desire to provide high customer satisfaction and be reliable.
The range of equipment and applications to be managed will also be expanding. Much of the expansion will be on Linux based platforms.

Key Responsibilities

•Work with the ASP and cloud operations staff to help with customer database issues and deal with standard operational activities for production systems 
•Create maintenance plans and jobs, backup and recovery, user accounts, database log space monitoring, and maintenance on mission critical database systems 
•Co-ordinate with development team and conduct fine tune performance using combination of database optimization, queries and automated workload repositories (AWR) for both development and production database systems maintained at data centre 
•Enforce security and access control across all database servers in the network 
•Contribute to overall capacity planning and configuration management of the supporting infrastructure 
•Create DB recommendation for production and development environments
•Provide development and design assistance to development and other application support teams
•Working with Project Managers to identify and manage risks, issues and opportunities for the system/s, including the development of contingency plans
•Ensure system integrity, efficiency and performance through management of core system resources (CPU/Memory/IO Performance)
•Follow the problem management, change management and service management processes
•Assess and perform systems utilization and headroom reports to assist in troubleshooting and performance tuning
•Evaluate and manage existing software and licensing configurations, systems and the design, implementation and management of new/improved systems

Required Skills, Experience and Qualifications

•Bachelor’s degree or equivalent in related field required 
•Oracle certified DBA with vast knowledge in this area. Must have at least 4+ years’ work experience.
•MSSQL DBA skills, 1+ year(s) experience.
•Strong troubleshooting skills 
•Must be a team worker with outstanding communication skills, both oral and written 
•Ability to work independently on multiple tasks with minimal guidance 
•Ability and desire to work in a fast paced environment 
•Attention to detail 
•Excellent work ethic, dependable and responsible 
•Experience in writing and analysing complex SQL (stored procedures, triggers, etc.) 
•Experience in troubleshooting and resolving database problems. 
•Experience in Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools 
•Experience with backups, restores and recovery models (RMAN) 
•Knowledge of High Availability (HA) and Disaster Recovery (DR) options for Oracle and MSSQL Server, for example Basic Availability Groups, Data guard.  
•Knowledge of indexes, index management

Preferred Skills and Knowledge

•2+ years of experience using SQL server, 4+ years Oracle experience in production support.
•Certified Microsoft SQL Server DBA, Oracle OCP
•Experience using single node cluster with ASM - Oracle.
•AWS / EC2 Cloud database knowledge. 
•Bash / Ksh shell scripting experience, writing / trouble shooting scripts.
•Using PL/SQL / TSQL to automate basic database tasks.     
•MongoDB experience

About us

We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. More than 40% of the world’s largest companies use our solutions. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.

Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.

Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.

With 10,000 employees and offices in more than 40 cities around the globe, ION is a rapidly expanding and dynamic group.
At ION, we offer careers that provide many opportunities: To invent. To design. To collaborate. To build. To transform businesses and empower people around the world to do more, faster and better than before. Imagine what you can do and experience. This is where you can do your best work.
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