Product Manager, CTRM, Power and Gas – 5378
Your role and responsibilities
- Understand customer and prospect needs through client and project interactions, intracompany feedback, and marketplace research and assessment
- Understand and clearly articulate product implications for current and future customer needs, including product enhancement requests
- Define solutions for targeted market needs and customer specific issues
- Collaborate to develop the product roadmap for the Allegro Power and Gas products and related modules
- Drive the product build process through:
- Maintaining the product backlog, defining requirements/epics and collaborating with Development teams to refine user stories and effort estimates
- Defining software release scope, creating functional specifications and use cases, providing continuous feedback to the development team, and reviewing/accepting completed product
- Working with Quality Assurance to develop acceptance test plans
- Execute system and user acceptance tests
- Provide documentation content for release notes, user guides, and knowledge transfer materials
- Demonstrate product capabilities to internal and external stakeholders
- Communicate with customers through user group meetings or individual strategy meetings
- Support RFP process as needed
- Provide product expertise in client meetings and demos as needed
- Assist in creating content for marketing collateral
- Support customer implementation analysis projects through requirements analysis and product recommendations
- Review proposed configurations, integrations, and product customizations
- Provide support to ION consultants remotely or on-site if necessary
- Assist technical support on complex issue resolution where subject expertise is needed to understand and reproduce issues, or when product design in question
- Support client interactions as needed
Required skills, experience, and qualifications
- In depth knowledge of:
- Regional Power and Gas markets
- Front/middle/back office business processes
- Physical and financial derivative products
- Risk management
- Accounting
- Market standards and regulatory requirements
- Working knowledge of Allegro CTRM
- Strong analytical and problem solving skills
- Strong written and verbal communication skills
- Ability to interact with external and internal customers (Sales, Account Management, Professional Services, and Development)
- Intrinsic desire to understand the “why” behind each problem
- Ability to express ideas and concerns clearly, concisely, and logically
- Proficiency in personal productivity tools (Word, Excel, PowerPoint, Vision or comparable)
- Experience with Allegro CMS in an implementation or development role
- Experience working with complementary software and or integrations, such as exchanges, market data providers, and ERPs
- Experience in agile software development practices
- Understanding of technical architecture, frameworks, and database
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