We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. More than 40% of the world’s largest companies use our solutions. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.
• Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.
• Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.
With 10,000 employees and offices in more than 40 cities around the globe, ION is a rapidly expanding and dynamic group.
At ION, we offer careers that provide many opportunities: To invent. To design. To collaborate. To build. To transform businesses and empower people around the world to do more, faster and better than before. Imagine what you can do and experience. This is where you can do your best work.
Your role and responsibilities
*Understand customer and prospect needs through client and project interactions, intracompany feedback, and marketplace research and assessment
*Demonstrate product capabilities to internal and external stakeholders
*Collaborate and engage with the professional services team to assist with analysis and deployment as needed
*Maintaining the product backlog, defining requirements/epics and collaborating with
*Development teams to refine user stories and effort estimates
*Defining software release scope, creating functional specifications and use cases, providing continuous feedback to the development team, and reviewing/accepting completed product
*Collaborate with Quality Assurance to ensure proper test coverage and a quality product
*Provide documentation content for release notes, user guides, and knowledge transfer materials
*Support RFP process as needed
*Assist in creating content for marketing collateral
*Provide support to ION consultants remotely or on-site if necessary
*Assist technical support on complex issue resolution where subject expertise is needed to understand and reproduce issues, or when product design in question
Required skills, experience, and qualifications
In depth knowledge of:
*Commodities industry and markets
*Front/middle/back-office business processes
*Physical and financial derivative products
*Market standards and regulatory requirements
*Working knowledge of CTRM products with a preference for Aspect CTRM
*Strong analytical and problem-solving skills
*Strong written and verbal communication skills
*Ability to interact with external and internal customers
*Intrinsic desire to understand the “why” behind each problem
*Proficiency in personal productivity tools (Word, Excel, PowerPoint or comparable)