Role: Cloud Ops Technical Analyst
What are we trying to do?
We provide functionally rich, integrated and scalable solutions for improved workflow, control and overall productivity for corporate treasury, bank treasury, central banking, FX trading and global back office operations. We are a market leader in FX trade processing and through its award-winning products.
What do we need help with?
This is a high profile role for technical operations candidates to join a Managed Service (MS) and ASP within a major software house. The right candidate will be a member of the growing MS team with key responsibilities in service engagement with our MS clients.
The ideal candidate must be conversant with operational Unix commands and procedures around the management of a secure data network, the physical servers and environments will not be at our site and will be physically managed by third parties, we are responsible for managing some of the infrastructure components as well as all of our applications running at those sites.
What will you do?
· Daily operations activities including Incident & Problem management, backups, environmental alert management and software rollout.
· Planning and Implementation of Changes to the Environment and the Applications.
· Acting as a primary point of contact into WSS for named MS client contacts
· Hands-on Technical support within the Managed Service team
What you’ll need to know:
-Citrix / Thin client technologies
-Data storage and hosting environments
-Web technologies (e.g. Apache)
-Shifted hours of work
-Proven experience within an operational environment, including servers running Linux, Windows, and utilizing a Storage Area Network, and a major industry standard suite of server monitoring and backup tools.
-Experience in relationship building with customers within a Data Centre environment.
-Formal qualification with Linux (RHEL Certification an advantage).
-Experience with network infrastructure management
Education and expertise
Computer Science / Master of Computer Applications with 2 to 4 years' of relevant industry experience
Understanding of the financial markets, especially Exchange Traded Derivatives
Who you are:
You are a team player who is comfortable working on autonomously and demonstrated an exceptional ability to think “outside of the box”. You are ambitious, enthusiastic and professional. You are driven to succeed in a fast-paced, challenging environment. You are comfortable managing multiple priorities at once and exhibit excellent time management and organizational skills. You communicate clearly and concisely both in writing and verbally. You also exhibit meticulous attention to detail.
Who we are?
Automation positively transforms the lives of people and business. Our software helps you improve decision-making, increase efficiency, simplify complex processes and empower your people. We enable financial institutions, central banks and corporations to digitize and automate their most business-critical processes. We are reinventing the way business is done through innovations in automation technology.
We encourage creativity by automating repetitive tasks.
We think long-term to get it right the first time
We are not limited by the status quo: we challenge boundaries, question assumptions and make transformative leaps.